Customer Reviews

See What Our Customers Are Saying

Antoine, was very knowledgeable and professional as we work together on our loan! I will certainly will recommend him to my friends! Thank you! Claudette
CLAUDETTE H
Professional service.
WILLIAM H
Antoine and his staff were friendly, efficient, prompt and the overall customer service was excellent. I appreciated the special accommodations that were made due to COVID-19. (Ie Mobile Notary) He was very thoughtful and gave me regular updates on the progress of my loan. I would highly recommend Antoine for any future transactions for my friends and family.
ANNETTA M
Antoine was very helpful in going through the application process with great ease.
WINSTON H
When you are buying your first home, there are so many questions and unknowns. Antoine always took the time to answer them all. I was impressed how quickly he would return our calls even when his work day was over. He went above and beyond for us.
CYNTHIA L
Thomas and the team at GEM knowledge of real-estate and every program needed to put you and your family into a dream home. He was upfront and honest. Gave me advice about property areas I was unfamiliar with. I can say it was like having a second Realtor. Thomas, Diana and the team take the stress out of the home buying process.
ERIC B
Thomas was on top of everything and communicated everything in a timely matter. He has always been so helpful in all our home purchases. Thank you Thomas.
ANTONETTE R
Great communication, made everything seem easy and quick.
CASSIE P
Antione and his team were accessible from beginning to end of this transaction. The information provided was complete, options were presented to suit our needs and all questions were answered completely with understandable explanations so my wife and i could make informative decisions. We are very happy we choose GEM Mortgage for this transaction and will be referring our family and friends in the future should they need this type of service.
DAVID M
Antoine was available to answer all of my questions and would keep me informed about each step of the process. He is friendly, professional, and very knowledgeable. I would definitely recommend his services.
DESIREE P
Very personable, great personality, explains everything to the "T", enjoy working with Thomas.
ALEX G
Thomas Made My overall experience very very easy Diana was extremely helpful with all the documents the whole team make sure I understood everything as it went along I was very happy with the total outcome
TAMAR L
Happy with Thomas he was very helpful and knowledgeable. I would refer and or recommend him anytime.
GUSTAVO P
Thomas and his team are amazing. This is not the first time I have worked with Thomas and his team. They always exceed my expectations. They are a very professional team that will work on getting you the best deal. I highly recommend using Thomas as a lender, as he makes the process of purchasing a home and both refinancing very stress free. Thank you Thomas for helping me refinance my home at an excellent rate. You’re my lender for life.
VANESSA M
Professional, trustworthy, person of his word......
KURT K
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